Returns
Are you considering an exchange or return for your purchase? We're here to assist you every step of the way! Our aim is to ensure your utmost satisfaction, and we gladly offer exchanges or returns within 14 days from the date of delivery.
To make the exchange or return process seamless, we have outlined the following steps:
1. Get in touch with our dedicated support team by sending an email to support@thefootballpostercompany.com. Let us know whether you wish to exchange or return your product(s). Upon receipt of your email, we will promptly provide you with our easy-to-use return form.
2. Take a moment to complete the return form that we will send to you via email. Clearly state which items you would like to return, and indicate whether you prefer an exchange for different items or a refund.
3. Within 14 days of receiving your package, arrange for the return shipment using a carrier of your choice. We recommend selecting a shipping method that provides tracking information to ensure a smooth return process.
4. Once your returned package arrives at our warehouse, our diligent returns department will swiftly process it within 10 working days. We will keep you informed throughout the process via email, providing updates on the status of your return.
If you have any further questions or require assistance regarding the exchange or return of your purchase, please don't hesitate to contact us at support@thefootballpostercompany.com. Our dedicated team is here to provide you with exceptional support and ensure a hassle-free experience.
Please note that we are not responsible for shipping fees for product returns, the cost of returning the item(s) is the responsibility of the customer.